We pursue greater goals and believe in seizing opportunities when they present themselves. In order to achieve our objectives and fully leverage our potential, we have set up a targeted skills-management program and put our people where they can use their professional and personal skills to the best advantage. In everything we do, our aim at all times is to optimize the company’s process chains.
Management process
Our management process includes reviewing the company’s situation and strategy at regular intervals and making adjustments where necessary. We create and monitor global business plans that take local market conditions into account. Tactical goals and key performance indicators are derived from these plans.
We establish globally uniform organizational structures, standards and processes, which our international branches use as a frame of reference. In this way, we can utilize synergies, thus enhancing the Loesche Group’s profitability and honing its competitive edge. We actively promote intercultural understanding and ensure through our company’s actions that country-specific patterns of thinking and acting, differing legal requirements and our long-term corporate goals remain in harmony.
Key parameters in the management process:
• Market share
• Results
• Profitability
• Cash flow
Value creation process
Our value creation process starts in the sales phase and continues seamlessly into the implementation phase. Especially with complex projects, the people involved in implementation are brought into the sales phase early in order to gain the best possible understanding of the customer’s needs and fulfill them.
Many people contribute to the overall value creation process:
Sales acts as the main point of contact, taking note of the customer’s needs, offering tailored solutions and calculating the best possible price, all of which helps to ensure our company’s long-term viability. With their technical expertise and entrepreneurial mindset, the sales team approach customers’ needs in a solution-oriented manner and indicate any downstream services that may be required.
Process Technology ensures the functions and performance of Loesche’s equipment, plants, and methods of application. They are responsible for procedures throughout the entire project cycle as well as the ongoing refinement of the plants and processes. This unit keeps the process-related “backbone” of our company’s technology and application portfolio strong.
Project Management plans all the details related to timetables, costs, profits and quality assurance, and steers projects from in-house order acceptance through to the end of the guarantee period. Their ultimate objective is always maximum customer satisfaction. This unit also supports Sales during the tender phase with scheduling and plant planning, quantity determination for the foundations, building and pipeline layouts as well as technical design. In addition, they assist with pre-negotiations that help optimize the costs of subcontracting work as part of the price calculations. At the same time, Project Management steers the development of new, technically upgraded and cost-efficient plant designs and components. Their project management skills and methods translate into project success, for which customer satisfaction is always the benchmark.
Automation Solutions expand our product and service portfolio – and are an additional factor in ensuring our stable growth as a worldwide plant manufacturer.
Design promotes the seamless execution of contracts through to the end of the guarantee period, providing all the paperwork for the cost-optimized production, installation and documentation of Loesche equipment. This department also develops patentable innovations as part of our proactive engineering and standard design portfolio; they help stabilize and augment Loesche’s long-term market position through technological leadership. The Design department’s technical expertise and creativity are a key component of our company’s innovative strength.
Supply Chain is tasked with purchasing all the goods and services Loesche needs – in the right quality, at the right time and at the best price that the world’s markets have to offer. Their work hinges on their solid market expertise and targeted supplier management. In addition, their global sourcing activities continually tap into fresh synergies with Loesche companies across the globe.
Technical Field Service ensures project success on site thanks to their extensive, worldwide experience in installation and commissioning management. They also pursue a process of continuous improvement based on structured feedback from the construction sites.
Key parameters in the value creation process:
• Order inflow
• Contribution margins and their realization
• On-time delivery
• Installation and commissioning timelines
• Claim costs
• Fulfillment of performance guarantees
• Revenue generation
Our value creation process includes offering our customers spare-parts packages, optimizing plants and other services, all the way through to operating the equipment and plants. This broad spectrum of offerings ensures our customers’ long-term satisfaction and loyalty.
Associated processes
Associated processes help keep the management and value creation processes running smoothly. Their impact on our bottom line is indirect, so we keep them as lean and cost-efficient as possible.
Finance Planning with its ongoing monitoring collects and documents all financial data relevant for generating decision proposals and recommendations for action to be provided to the management. Responsible contract and finance management keeps liquidity, financing and risk management optimally configured to promote healthy growth. Innovative financing models support the value creation process by helping to generate new contracts and make us stand out from the competition.
IT Management maintains the appropriate integrated IT landscape to support all our company processes efficiently.
HR Management is in charge of planning, steering and controlling HR-related strategies and measures to ensure optimum staff deployment within the Loesche Group. They take financial resources, operational needs as well as legal requirements into account. Another key aspect of their job is to support executives with personnel responsibilities, who draw on this department’s skilled advice on legal and financial issues to accomplish their HR and administrative tasks. HR is additionally responsible for health and safety: we pursue a proactive health-management program to promote our staff’s health and ability to perform long-term.