We want to be seen by our customers as a strong and fair partner who enjoys a reputation of contributing expertise, added value and competitive advantage. Delivery punctuality, reliability, complying with agreements and accommodating individual customer wishes are the building blocks of our success. We see things through the eyes of our customers and continuously ask ourselves what quality our customers expect of us.
We are proud of our willingness to change and are aware that past performance is no guarantee for future success. We challenge the status quo and constantly strive for new and better solutions. Continuous improvement is an important precondition for long-term success. We continuously develop our know-how and are open for new methods and technologies.
Long-term orientation, responsibility for our employees and their families and also the personal closeness within our family company prevent coldness and anonymity. We encourage cultural diversity, consider the individual needs of our employees and work together as a team for the successful implementation of our corporate goals.
We respond to growing globalization with representation offices around the world which are at home with the culture and language of our customers. We view and treat the growing globalization as an opportunity and also accept country-specific thinking, feeling and action patterns and the pertinent national legislation.
We give our employees the freedom to develop their own ideas, to be decision takers, to development commitment and responsibility. We accept personal accountability for our actions, accept laws and standards and intervene when we identify problems. Only the performance, dedication and flexibility of each and every individual can lead to the Company's overall success in which employees share.
Sustainable corporate governance means for us also taking responsibility for our environment. Economical use of internal and external energy and resources enjoy high priority when we design and plan our equipment and plant.